At VPN Smarter, we are committed to ensuring your satisfaction with our services. If you are not entirely satisfied with your purchase, we’re here to help.
30-Day Money-Back Guarantee:
We offer a 30-day money-back guarantee on all our subscription plans. If you are not satisfied with our VPN service within the first 30 days of your initial purchase, you are eligible for a full refund. No questions asked.
To request a refund within the 30-day period, please contact our customer support team at:
contact@smarter-vpn.pro
1942 Broadway Ste 314C Boulder CO 80302 US
+17193091085
. Our team will assist you promptly in processing your refund.
Conditions for Refund Eligibility:
To be eligible for a refund under our 30-day money-back guarantee, please note the following conditions:
Refund requests must be made within 30 days of the initial purchase date.
Refunds are applicable only to the first subscription purchase. Renewals and subsequent purchases are not eligible for refunds.
The refund request must be made directly to our customer support team via email or phone.
Refunds are processed in the original payment method used for the purchase. Please allow 7 business days for the refund to reflect in your account.
We reserve the right to decline refund requests if we suspect misuse of our services or a violation of our terms of service.
Exceptions:
While we strive to ensure customer satisfaction, there may be situations where refunds are not applicable. These include:
Refund requests made after the 30-day period.
Refunds requested for reasons beyond our control, such as changes in personal preferences or incompatible devices.
Refunds requested for purchases made through third-party resellers or platforms. Please refer to their respective refund policies.
Contact Us:
If you have any questions or concerns regarding our refund policy or if you need assistance with a refund request, please don’t hesitate to contact our customer support team at :
contact@smarter-vpn.pro
1942 Broadway Ste 314C Boulder CO 80302 US
+17193091085
We are available [hours of operation] to assist you.
Policy Updates:
We reserve the right to modify or update our refund policy at any time. Any changes to the policy will be reflected on this page, and customers will be notified accordingly.
Thank you for choosing VPN Smarter. We appreciate your trust in us, and we are committed to providing you with a secure and reliable VPN experience.